You can get a refund of the total booking with at least a 5-days notice before the date set for the tour. Bookings that are cancelled 4 days before the date of the tour will be 50% refunded. Bookings cancelled 72 hours or less before the date set for the tour will not be refunded. People who do not come to the confirmed tour will not be refunded, this is considered as a last-minute cancellation.
Clients who don’t show at the designated meeting or pickup point at the agreed time are considered Non-Shows. It is the responsibility of the client to advise Eat and Walk Italy for any eventual delays contacting our number (+39 3939085086)
All cancellations are subject to a cancellation fee of 10% of the total amount charged per person.. This fee is not refundable.
The tours take place in all weather conditions, no refund is due for unfavourable weather (rain, sun, etc.). No refunds can be given for events that are beyond the control of Eat and Walk Italy (ex. means of transport strikes, flights delays etc.).