Clients who don’t show at the designated meeting or pickup point at the agreed time are considered Non-Shows. It is the responsibility of the client to advise Eat and Walk Italy for any eventual delays contacting our number (+39 3939085086)
All cancellations are subject to a cancellation fee of 10% of the total amount charged per person.. This fee is not refundable.
The tours take place in all weather conditions, no refund is due for unfavourable weather (rain, sun, etc.). No refunds can be given for events that are beyond the control of Eat and Walk Italy (ex. means of transport strikes, flights delays etc.).