Cancellation Policy

Eat and Walk Italy is to be notified in time of your cancellation in writing e-mail: (eatandwalkitaly@gmail.com) or by phone message or call to (+39 3939085086)

Booking

For a full refund, cancel at least 24 hours in advance of the start date of the experience.
 
People who do not come to the confirmed tour will not be refunded, this is considered as a last-minute cancellation.

No-shows

Clients who don’t show at the designated meeting or pickup point at the agreed time are considered Non-Shows. It is the responsibility of the client to advise Eat and Walk Italy for any eventual delays contacting our number (+39 3939085086)
Cancellation Fee
All cancellations are subject to a cancellation fee of 10% of the total amount charged per person.. This fee is not refundable.

Weather

The tours take place in all weather conditions, no refund is due for unfavourable weather (rain, sun, etc.). No refunds can be given for events that are beyond the control of Eat and Walk Italy (ex. means of transport strikes, flights delays etc.).