Cancellation Policy

Eat and Walk Italy must be notified in time of your cancellation in writing e-mail: (eatandwalkitaly@gmail.com) or by phone message or call to (+39 3939085086)

Booking

You can get a refund of the total booking with a notice at least 5 days before the date set for the tour. Bookings that are canceled 4 days before the date of the tour will be refunded 50%. Bookings canceled 72 hours or less before the date set for the tour will not be refunded. People who do not come to the confirmed tour will not be refunded, this is considered as a cancellation at the last minute.

No-shows

Clients who are not at a designated meeting point or pickup point at the agreed upon time are considered No-Shows . It is the responsibility of the client advise Eat and Walk Italy if you arrive late or travel delays to our number (+39 3939085086)
Cancellation Fee
All cancellations are subject to a cancellation fee of 10% of the total charged per person.. This fee is not refundable.

Weather

The tours take place in all weather conditions, no refund is due to causes unfavorable weather (rain or shine etc). No refunds can be given due to events that are beyond the control of eat and walk italy (transport strikes, flight delays etc).